Academic Services 
|
|
| SANDY BARSOM , DIRECTOR, LOAN GUARANTEE
SERVICES &
PRODUCT MANAGEMENT |
Ext 247 |
| ALDITH MASON, DIRECTOR, LOAN PORTFOLIO SERVICES &
PRODUCT MANAGEMENT |
Ext 283 |
| SHARON A. MCLAUGHLIN, MANAGER OF ACADEMIC SERVICES |
Ext 255 |
| ALLISON VINCHETTI, MANAGER OF ACADEMIC SERVICES |
Ext 527 |
| MEGAN BAUMGARTNER, ASSISTANT MANAGER, ACADEMIC
SERVICES SUPPORT |
Ext 328 |
| |
|
Client Services  |
|
| LOAN COORDINATORS / CUSTOMER SERVICE |
Ext 442 |
| |
|
College
Planning Services  |
|
| CAROLYN KARNO, EARLY AWARENESS AND COLLEGE PLANNING
MANAGER |
Ext 550 |
| RENEE BAKER, EARLY AWARENESS AND COLLEGE PLANNING
COUNSELOR |
Ext 589 |
| SUSAN HANCHARD, EARLY AWARENESS AND COLLEGE PLANNING
OFFICER |
Ext 540 |
| |
|
Compliance Issues  |
|
| KATHIE LAVOIE, SENIOR COMPLIANCE REVIEWER |
Ext 233 |
| |
|
Data Processing / Information Systems |
fax: 860-257-1743 |
| JIM KUHLEN, VICE PRESIDENT |
Ext 231 |
| |
|
Default Services  |
|
| REPRESENTATIVES |
Ext 400 or 440 |
| |
|
Loan Solutions Unit  |
|
| DEFAULT AVERSION COUNSELORS |
Ext 432 |
| |
|
Media Contact |
|
| MELISSA TROMBLEY, EXECUTIVE & MEDIA RELATIONS MANAGER |
Ext 204 |
| |
|
Office of the Ombudsman  |
|
| R. RICHARD CROCE, SENIOR VICE PRESIDENT & GENERAL
COUNSEL |
Ext 224 |
| |
|
Product Development / Marketing / Advertising |
|
LISA CABRAL KYRANOS
DIRECTOR OF PRODUCT DEVELOPMENT/MARKETING/ADVERTISING |
Ext 227 |
| |
|
Training and Regulatory Questions  |
|
| DEBORRAH GLENN-LONG, SCHOOL CONSULTANT, TRAINING
AND TECHNICAL ASSISTANCE |
Ext 347 |
| |
|
Susie Mae Accounting |
|
| DORA SALMON, TEAM LEADER - LOAN ORIGINATION & UNDERWRITING |
Ext 342 |
| |
|
Susie Mae General Servicing |
|
| ALDITH MASON, DIRECTOR, LOAN PORTFOLIO SERVICES &
PRODUCT MANAGEMENT |
Ext 283 |
| |
|